Returns & Exchanges
At Author & Co., we want you to love every piece of your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original boxes with all protective inserts to ensure they remain safe during transit.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing